Mandarin Oriental Palace, Luzern - Lucerne

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Mandarin Oriental Palace, Luzern - Lucerne
$$$$

Overview

The exclusive Mandarin Oriental Palace, Luzern hotel is situated just a stroll from the old town district of Lucerne, just 6 minutes' walk from Seebad Luzern. Boasting a location only steps away from the glitzy lakeside Grand Casino Luzern, the 5-star hotel comprises 133 rooms and 4 restaurants.

Location

Situated directly on a lake, the grand hotel is merely 1.2 km from the Old Town shopping area. Located in old part of Lucerne, the Mandarin Oriental Palace, Luzern is a stone's throw from Loft. Also, Alter Friedhof is situated about a 10-minute walk away. Enjoy the proximity to Historisches Historical Museum Luzern, which is only 1.6 km away.

Kloten airport is a 54-minute drive away, while Lucerne railway station is around 20 minutes on foot from the property.

Rooms

Modern comforts in allergy-friendly rooms include an air conditioner, as well as a mini-bar, tea and coffee making equipment. A private bathroom is also included in rooms.

Eat & Drink

The restaurant is open daily for breakfast. Quai 10, the onsite restaurant, serves Mediterranean cuisine, while Minamo boasts Japanese specialties. Guests can relax and have a snack in the lounge bar.

Leisure & Business

The Mandarin Oriental Palace, Luzern includes a fitness centre and spa therapy available for an additional charge. This Lucerne hotel includes a fitness studio, as well as a full-service spa and a wellness centre, so you can both relax and engage in sports.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Public parking is possible at a location nearby at CHF 55 per day.
Wireless internet is available in the hotel rooms at CHF 15 per day.
Other information
Breakfast
The hotel offers a full breakfast at the price of CHF 50 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Building
Number of floors:6
Number of rooms:133
Former name
mandarin oriental palace
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Deluxe Lake View Room Terrace
  • Room size:

    37 m²

  • Bed options:
    2 Single beds or 1 Queen-size bed
  • Lake view
  • Balcony
Panoramic Junior Suite
  • Room size:

    52 m²

  • Bed options:
    1 King-size bed
  • Balcony
Superior Room
  • Room size:

    25 m²

  • Bed options:
    2 Single beds or 1 Queen-size bed
  • Shower
Show 15 more room typesLess

Facilities

Main facilities

Paid Wi-Fi

CHF 15 per day

Parking

CHF 55 per day

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Steam room

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room

Room view

  • Lake view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Bathroom telephone
Show all facilitiesHide facilities

Essential information about Mandarin Oriental Palace, Luzern

💵 Lowest room price 865 £
📏 Distance to centre 700 m
🗺️ Location rating 9.6
✈️ Distance to airport 68.2 km
🧳 Nearest airport Kloten, ZRH

Location

Address
The address has been copied.
Haldenstrasse 10, Lucerne, Switzerland, 6002
Map view
Haldenstrasse 10, Lucerne, Switzerland, 6002
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Church
Church of St. Leodegar
460 m
Casino
Grand Casino Luzern
270 m
Restaurant
Schweizerische Hotelfachschule
190 m
Restaurant
Restaurant Olivo
230 m
Restaurant
Tivoli - Das Restaurant Am See
260 m
Restaurant
China Shanghai 3
310 m
Restaurant
National
690 m
Restaurant
Jialu National
380 m
Restaurant
Rebstock Restaurant
560 m

Reviews of Mandarin Oriental Palace, Luzern

9.1 /10
Perfect
384 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
#6 of 71 hotels in Lucerne

What guests liked

powered by AI, based on real reviews

Luxurious rooms with fine lake views, efficient service, and excellent dining options in prime Lucerne location.

Read more+

Top rated Location

Guests rate the Location 9/10

Categories:

Rooms and cleanliness8
Here's what guests said:
“Superior Lake View Rooms feature spacious layouts and modern amenities like Dyson hair dryers; well-maintained cleanliness noted.”
Location9
Here's what guests said:
“Situated by Lake Lucerne, close to historic Old Town and lakeside walks; ideal for exploring local attractions.”
Dining7
Here's what guests said:
“Breakfast buffet offers high-quality options; Hungarian beef stew mentioned as a highlight; attentive dining service noted.”
Price and service7
Here's what guests said:
“Room rates are premium; parking and minibars incur extra charges; staff provides attentive and personalized service.”
Our guests’ reviewsWrite a Review
  • B
    Brian
    United States
    left 2 reviews
    Wrote a review on 08 Oct
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    fine views
    attentive staff
    limited kid-friendly activities

    What an excellent stay we had! The proximity to Lake Lucerne was good, and spending evenings by the water while enjoying a glass of wine was the highlight of our trip. The staff was super attentive and genuinely friendly. My aunt...  

    Superior Lake View Room Terrace
  • R
    Robert
    United Kingdom
    Wrote a review on 07 Oct
    Very good
    7.0

    I greatly enjoyed this beautiful and gorgeous hotel, it did not disappoint. Everything was excellent, so were nice views of the mountains and the lake. The room was extremely spacious and beautiful and come with...  

  • P
    Pamela
    United Kingdom
    Wrote a review on 06 Oct
    Perfect
    9.0

    The breakfast was above average and had plenty of options. Amazingly helpful staff was available all the time. The location itself was perfect, near Lewes Market Tower.

  • R
    Rick
    United States
    left 1 review
    Wrote a review on 12 Sept
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service9.0
    Dining10.0
    9.0
    luxurious accommodations
    excellent breakfast
    noisy wellness area
    bottled water

    The location next to the lake is fine. The staff greeted me warmly, offering a smooth check-in process. I stayed in a Superior Lake View Room with Terrace. The room was spacious, with a amazing view of the lake and surrounding mountains. It felt luxurious, with comfortable bedding and good amenities. The dining options were excellent. I particularly loved the breakfast buffet with plenty of delicious choices. Room service was efficient, and my requests were met quickly. I did notice a few issues. The wellness area was surprisingly noisy with people chatting on their phones, less relaxing than expected. The bottled water charges after the first four complimentary bottles seemed a bit excessive. Despite these minor hiccups, the overall vibe of the hotel and attentive staff were good. I would definitely recommend this hotel, especially for its family-friendly touches and excellent service.

    Superior Lake View Room Terrace
  • D
    Daniel
    United States
    Wrote a review on 10 Sept
    Very good
    7.0

    Superb overall experience. Fairly clean and wonderful hotel, particularly good and stunning location to Luzerne train station. Excellent staff throughout. Location close to the boardwalk and walking distance to the city, Ireland & Switzerland and...  

  • D
    Deborah
    United States
    Wrote a review on 09 Sept
    Perfect
    9.0

    Excellent & comfortable room, a private safe, coffee and tea making facilities, and a writing table in there. Great service overall. Great, informative staff towards all guests.

  • W
    Walter
    United States
    left 15 reviews
    Wrote a review on 07 Sept
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    fine views
    luxury amenities
    great service

    The attention to detail was excellent. The superior lake view room featured fine views and luxury amenities. Dining options were really good, especially the Hungarian beef stew. Service was great throughout...  

    Superior Lake View Room
  • Wrote a review on 06 Sept
    Great
    8.6

    Hotel location excellent reception staff good always smile in the faces of all receptionists PR Manager

    All services are provided only for paid account appeared and challenged parking is free service for personal clothing in room not showing you one rejected approval by aarsal Ironing table for personal use, the hotel is not suitable for long-stay because expensive price

  • Wrote a review on 06 Sept
    Great
    8.4

    Actually it was the first time for me to be in Luzern,it's the best place for relaxation and enjoing the nice weather and the beautiful lake,the city is clean and breathtaking

    The location of the hotel is the best among others in addition to that the saloon with it's marble flooring and classical design with the played music is very romance

  • T
    Travis
    United States
    left 3 reviews
    Wrote a review on 03 Sept
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service8.0
    Dining7.0
    9.0
    luxurious accommodations
    amazing views
    lack of proactive staff

    The staff was attentive and always ensured my needs were met efficiently. The room was impeccably decorated and spacious, great for a productive work environment while relaxing at the same time. I particularly enjoyed the well-equipped...  

    Superior Lake View Room
  • Wrote a review on 01 Sept
    Perfect
    9.2

    Staff friendly and helpful. Lovely room overlooking lake. Excellent although pricey breakfast.

    No free WiFi although business centre provided internet access we required. Usual very limited tv stations for English travellers.

  • Wrote a review on 31 Aug
    Nice
    6.6

    Ideally located, well appointed and prestigeous hotel in Luzern.

    Needs to care the extra bit for those details that one would expect from a 5-star house.

  • M
    Milton
    United States
    left 3 reviews
    Wrote a review on 24 Aug
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    amazing view
    luxury retreat
    attentive staff
    wellness area noise
    cell phone conversations

    The Superior Lake View Room was amazing, with an very nice view of Lake Lucerne and a spacious layout. The staff was attentive and were pretty good too ensure our comfort. The breakfast...  

    Superior Lake View Room
  • Wrote a review on 23 Aug
    Great
    8.2

    Beautiful location, rooms with a view over the lake are stunning, and no road running along the back means no passing traffic noise. We had a junior suite, which was more than large enough, room was very well furnished, beds...  

  • Wrote a review on 22 Aug
    Great
    8.8

    Thay put in the room the direction for the pray, also the manager of the hotel was kind with us and with all the people

FAQ about Mandarin Oriental Palace, Luzern

Which landmarks are closest to the exclusive Mandarin Oriental Palace, Luzern hotel?
Guests of the exclusive Mandarin Oriental Palace, Luzern hotel can visit Loft (around 5 minutes' walk from the accommodation), or the glitzy lakeside Grand Casino Luzern placed 10 minutes' walk away.
What is the nearest airport to Mandarin Oriental Palace, Luzern hotel?
Kloten airport lies within 70 km of Mandarin Oriental Palace, Luzern hotel and is reachable with a 54-minute drive.
Should we expect an airport shuttle to bring us to the exclusive 5-star Mandarin Oriental Palace, Luzern hotel?
Airport shuttle which will take you to the exclusive 5-star Mandarin Oriental Palace, Luzern hotel with a 54-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Does the Lucerne hotel have a car parking on site?
Yes, at the Lucerne hotel there are parking spaces provided nearby.
Can I eat breakfast at the exclusive 5-star Mandarin Oriental Palace, Luzern hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the exclusive 5-star Mandarin Oriental Palace, Luzern hotel.
How much does a room at the exclusive 5-star Mandarin Oriental Palace, Luzern hotel cost?
The prices at the exclusive 5-star Mandarin Oriental Palace, Luzern hotel start from $1144.
What payment methods are available in the Mandarin Oriental Palace, Luzern hotel?
At the Mandarin Oriental Palace, Luzern hotel, guests can pay using American Express, Discover, and Maestro as well as other payment methods.
What room types does the exclusive 5-star Mandarin Oriental Palace, Luzern hotel comprise?
The exclusive 5-star Mandarin Oriental Palace, Luzern hotel provides such room types as Panoramic Junior Suite, Superior Junior Suite, and Deluxe Corner Suite.
Does the exclusive 5-star Mandarin Oriental Palace, Luzern hotel staff speak foreign languages?
Yes, the staff of the exclusive 5-star Mandarin Oriental Palace, Luzern hotel can help you in English, Spanish, Italian, and German.
Which facilities does the exclusive 5-star Mandarin Oriental Palace, Luzern hotel provide?
Top locations of the exclusive 5-star Mandarin Oriental Palace, Luzern hotel include a storage room and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.

Best-Rated Mandarin Oriental Hotels around Lucerne

Mandarin Oriental, renowned for its exceptional service, offers guests an unforgettable experience. Be pampered by luxurious amenities, world-class dining, and stunning views. Sip cocktails while overlooking the city skyline or unwind in the lavish spa. Mandarin Oriental's commitment to excellence ensures an incomparable stay. Discover the tranquility and opulence of Mandarin Oriental on your next getaway.

Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room